Data protection
Privacy policy
Basic and extended information on how PRAUSA Campi Gràfic SAU processes personal data received through the website and its contact channels.
Data controller
The data controller is PRAUSA Campi Gràfic SAU, registered at Pompeu Fabra Street, 5, 17530 Campdevànol, Girona. You can contact the company at prausa@campigrafic.es or by calling 972 730 982.
Purposes
Data is processed to handle information or quote requests, manage commercial relationships, answer technical enquiries, maintain communications with customers and users, comply with legal obligations and, where consent exists, send commercial communications related to Campi Gràfic products and services.
Legal basis
The legal basis may be the performance of pre-contractual or contractual measures, compliance with legal obligations, legitimate interest in managing commercial relationships and the user's consent when requested for specific purposes.
Retention
Data will be kept for the time required to fulfil the purpose for which it was collected and, afterwards, for the periods required by legal obligations or potential liabilities.
Recipients
No data transfers to third parties are planned except where legally required or when necessary to provide services linked to the relationship with the user, always with the corresponding safeguards.
Rights
You may exercise your rights of access, rectification, erasure, objection, restriction, portability and withdrawal of consent by writing to prausa@campigrafic.es. If you believe the processing does not comply with regulations, you may contact the competent supervisory authority.
Form data
The quote form only requests the data required to prepare a technical and commercial response. Attachments are used to assess the application, dimensions, design, material, resistance or compatibility of the project.
Champi virtual assistant
When you use Champi, we process the messages, technical project details, contact details and any files you choose to attach in order to guide the request, prepare a summary and send it to the commercial team. Responses may be processed by an artificial intelligence technology provider contracted by Campi Gràfic, subject to the applicable contractual and security safeguards. The legal basis is taking pre-contractual steps requested by the user and the acceptance given before submission. Do not enter specially protected data that is not required for the quote. Final material and adhesive compatibility will always be validated by the Campi Gràfic team.
Email communications
The email confidentiality and data protection notice contains the legal information applicable to messages sent by Campi Gràfic.